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Honeywell Handheld Computers Training

Course Description

This Honeywell training course is purpose-built for super users and administrators responsible for managing a fleet of Honeywell mobile handsets — whether you're new to the platform or already have hands-on experience.

It offers a solid foundation in the operational, technical, and troubleshooting aspects of Honeywell device management. Participants will gain practical insights into common challenges faced during day-to-day administration and learn effective troubleshooting techniques through hands-on deployment scenarios.
The course also includes best practice recommendations to help optimise device performance, streamline workflows, and ensure long-term reliability across your organisation.

Key learning outcomes include: 

  • Core principles of Honeywell handset configuration and deployment.
  • Troubleshooting common issues with real-world examples.
  • Best practices for device lifecycle management and user support.
  • Navigating Honeywell’s management tools and support resources.

This training is the first gateway to achieving the Honeywell Performance Partner Technical Accreditation Program, paving the way for deeper technical expertise and professional recognition.

Course Handout

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Who Should Attend

This course is ideal for professionals responsible for managing, configuring, administering, and monitoring Honeywell Handheld Computers. 

Agenda

Day 1: 

  • Introduction to Honeywell Handheld Computer product line.
  • Mobile Device Management (MDM) introduction and best practises.
  • Introduction to SAM / AMIE server applications.
  • Common troubleshooting issues.

Day 2:

  • AMIE server installation & configuration.
  • Upgrading firmware.
  • Advanced debugging.
  • How to use ADB Tools.

Prerequisites

We recommend participants have at least: 

  • Basic Windows Server Administration knowledge.
  • Basic understanding of IP networking and troubleshoot. 

Participants must bring with them: 

  • A laptop with an up-to-date browser that supports HTML 5 (Google Chrome is recommended).
  • Microsoft Teams (for remote attendance).

Register Your Interest